I am a patient

    I am a patient and would like to pay for my tests online

    It is currently not possible to pay for your exams online. Please contact your sampling laboratory.

Invoicing and test results

    I am a laboratory and I would like to pay my bill online?

    You can pay your invoice online by logging into our site: https://paiement-factures.mycerba.com/#/cerba/mode-paiement.
    You will need your customer number and invoice number, which can be found on your MyCerba account and your invoice.
    For any questions or payments, you can contact the International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com.

    I am a laboratory and I would like to obtain the results of my patient's test?

    The result of your patient's test can be found on your MyCerba account. In case of problems, you can contact our International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com.

I am a healthcare professional 

    I am a new customer and would like to set up my MyCerba account and change my account details.

    To set up your account or modify its information, contact the International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com, indicating the modifications you wish to make.

    I am a customer and would like information about collecting and transporting samples.

    For any questions regarding the collection and transportation of samples, you can contact the International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com.

    I am a customer and would like to order equipment (sampling kit, etc.)

    For any equipment order (sampling kit...), you can contact the International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com.

    I am a customer and would like to be able to track my order (sampling kit, etc.) and obtain a delivery date.

    It is currently not possible to track your order. However, you can contact our International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com to obtain information on its status.