It is currently not possible to pay for your exams online. Please contact your sampling laboratory.
You can pay your invoice online by logging into our site: https://paiement-factures.mycerba.com/#/cerba/mode-paiement.
You will need your customer number and invoice number, which can be found on your MyCerba account and your invoice.
For any questions or payments, you can contact the International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com.
The result of your patient's test can be found on your MyCerba account. In case of problems, you can contact our International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com.
To set up your account or modify its information, contact the International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com, indicating the modifications you wish to make.
For any questions regarding the collection and transportation of samples, you can contact the International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com.
For any equipment order (sampling kit...), you can contact the International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com.
It is currently not possible to track your order. However, you can contact our International Customer Service at +33(0)1 34 40 97 76 or by email at intgb@lab-cerba.com to obtain information on its status.