Dear colleague,

Stay informed of our pre-analytical changes with our daily Newsletter : technical updates, reagent shortages, nomenclature changes, and pricing adjustments for our tests, as well as the progress of the relocation of our differents specialities to the new site in Frépillon.

Following the launch of the new tube sorting line and connected automates, we have encountered unexpected difficulties that were not identified during the testing phases. Consequently, certain tests in Biochemistry, Autoimmunity, Allergology, and Infectious Serologies may experience delays of more than a week.

Our teams are currently working on both sites (Saint-Ouen l’Aumône and Frépillon) in order to return to a normal situation as soon as possible.

New information :
To prioritize the processing of your new request in case of refusal due to this start-up, please highlight the initial Cerba file number on the request form + indicate for the attention of Cindy Delanoe on the request form.

DELAYS

- A and E Vitamins : new temporary delay of 3 weeks

- Aspergillus - Confirmation (IEP): new temporary delay of 6 weeks due to reagent shortage

- Citrates and oxalates : automation issues resulting in a turnaround time of 2 and a half months.
In order to return to normal, some files are subcontracted by Eurofins Biomnis when pre analytics conditions are compatible.

- Plasmatic Serotonin : subcontracted by Eurofins Biomnis due to equipment failure

- Urinary metanephrines
Following a breakdown of the automatons: new temporary delay of 2 weeks

- Urinary catecholamines :
Following a failure of the automatons: new temporary delay of 2 weeks

ONGOING RELOCATIONS

- Vitamin K1 : In order to return to normal, the new files are subcontracted to the Eurofins Biomnis laboratory.

- Urinary Cortisol : new temporary delay of 3 weeks

- Vitamins B1 and B6 : new temporary delay of 3 weeks

- Benzodiazepine: new temporary delay of up to 4 weeks

Kind regards,

Dear colleague,

Be informed every week of pre-analytical changes, technique, reagent disruption, nomenclature and pricing of our exams and the relocation steps of the different specialties of the laboratory to the new site in Frépillon.

DELAYS

Following the start-up of the new tube sorting line and the connected automates systems, we have encountered difficulties that were not apparent during the test phases. As a result, some tests on the Biochemistry, Autoimmunity, Allergology and Infectious Serology benches have been affected and may be delayed by more than a week.
The teams are currently working on both sites (Saint-Ouen l'Aumône and Frépillon) to get the situation back to normal as quickly as possible.

Aspergillus - Confirmation technique (IEP) : new temporary delay of 2 weeks following a break in the screening reagent

Citrates and oxalates
Automaton breakdowns impact our turnaround time of 2 and a half months. In order to return to normal, some files are subcontracted to the Biomnis laboratory when pre-analytical conditions are compatible.

Herpes serology - IgM
Following a break in the reagent supply and the introduction of the alternative technique. We hope to be back to normal next week.

REMOVALS IN PROGRESS

- ZINC : new temporary delay of 10 days

-TRYPTASES : back to normal by the end of this week

-VITAMIN B1 and B6 : new temporary delay of 2 weeks

-FLOW CYTOMETRY FOR THE DIAGNOSIS OF MALIGNANT HEMATOPATHIES : new temporary delay of 7 days
-In case of suspicion of acute hematopathies (acute leukemia, high-grade lymphoma), please notify the arrival of the sample at the address pole.hemato@lab-cerba.com in order to obtain a faster result turnaround.

-VITAMIN A AND E : new temporary delay of 2 weeks.

The Cerba International Customer Service Team
intgb@lab-cerba.com