Dear Colleague,
Please be informed weekly about changes in pre-analytical procedures, techniques, reagent shortages, nomenclature, and pricing of our tests, as well as the relocation steps of the various specialties of the laboratory to the new Frépillon site.
If your test request includes several tests to be carried out and you would like to receive partial results, please do not hesitate to make a request.
PRIORISATION OF TESTS WITH A MEDICALLY IMPORTANT PROGNOSIS :
Check the urgent box on the bag
DPD PHENOTYPING TESTS :
To ensure optimal management of your DPD phenotyping tests :
Check the urgent box on the bag
The sample should be taken from a whole blood tube without gel, decanted and frozen as soon as possible.
Blood serotonins : BACK TO NORMAL
Serum catecholamines: following a technical problem with one of our instruments, we are subcontracting the analysis to Eurofins Biomnis, with a 2 week turnaround time for results.
Coenzyme Q10: To make up for the equipment failure, we will be receiving a new machine next week, with a return to normal operation scheduled for the end of October.
Oxalates Citrates: following partial equipment breakdowns, we are in the process of catching up. All our equipment is working again, and we have a turnaround time of up to two weeks, with a gradual return to normal.
Vitamins A and E: following a RapidFire breakdown, we have a 10-day delay. A return to normal is expected early next week.
Vitamin K1: following a breakdown and a technical problem resolved on 27 September, we have a delay of 2 weeks.
Vitamins B1 B6: following breakdowns in the gas networks and equipment, we have a 10-day delay with a gradual return to normal next week.
Thank you for your understanding.
We remain at your complete disposal.
Please do not hesitate to contacte us should you require any further information,
Best regards,
The International Customer Service Team
intgb@lab-cerba.com
My Cerba